Limit Use of Sensitive Personal Information

Limit Use of Sensitive Personal Information

Last Updated: July 2026


Introduction

Direct2Attorney values your privacy and is committed to protecting your personal information.

Certain privacy laws, including the California Privacy Rights Act (CPRA), provide consumers with the right to request that businesses limit the use and disclosure of their Sensitive Personal Information under specific circumstances.

This page explains your rights and how to submit a request.


What Is Sensitive Personal Information?

Depending on applicable law, Sensitive Personal Information may include information such as:

  • Government-issued identification numbers
  • Driver’s license or state identification numbers
  • Passport information
  • Financial account information
  • Health-related information
  • Medical records
  • Insurance information
  • Precise geolocation data
  • Account login credentials
  • Race or ethnic origin (where applicable)
  • Biometric information
  • Other information defined as Sensitive Personal Information under applicable privacy laws

How We Use Sensitive Personal Information

Direct2Attorney may collect and process Sensitive Personal Information only when reasonably necessary to:

  • Evaluate your potential legal inquiry
  • Verify your identity
  • Connect you with participating law firms
  • Respond to your requests
  • Prevent fraud
  • Maintain website security
  • Comply with legal obligations
  • Improve our services

We do not use Sensitive Personal Information for purposes prohibited by applicable law.


Your Right to Limit Use

If you are eligible under applicable privacy laws, you may request that Direct2Attorney limit the use and disclosure of your Sensitive Personal Information to only those purposes permitted by law.

Where applicable, we will honor verified requests in accordance with legal requirements.


How to Submit a Request

To submit a request to limit the use of your Sensitive Personal Information, please complete our Privacy Request / Opt-Out form or contact us through our Contact Us page.

Please provide sufficient information so we can verify your request.


Identity Verification

Before processing your request, we may ask you to verify your identity to help protect your personal information.

If we cannot verify your identity, we may be unable to process your request.


Exceptions

Certain uses of Sensitive Personal Information may continue where permitted or required by law, including:

  • Detecting fraud
  • Security purposes
  • Legal compliance
  • Responding to legal requests
  • Completing services requested by you
  • Exercising or defending legal claims

Updates to This Notice

We may update this page periodically to reflect changes in applicable laws or our business practices.

The updated version becomes effective immediately upon publication.


Contact Us

If you have questions regarding this notice or your privacy rights, please contact us through our Contact Us page.