We Value Your Feedback

At Direct2Attorney, we prioritize user satisfaction and are committed to addressing any issues you may encounter while using our services. Your feedback is essential in helping us ensure a positive experience.


Step-by-Step Complaint Process

1. Contact Us: Reach out to our customer service team via email at support@direct2attorney.com or call us at (813) 768-0409.
2. Provide Details: When submitting a complaint, please include:

• Your name and contact information
• A clear description of the issue
• Any relevant transaction or account details
  
  3. Acknowledgment: We will acknowledge receipt of your complaint within 24 hours.
  4. Investigation: Our team will review your concern and investigate the matter within 5 business days.
  5. Resolution: We aim to provide a resolution or update on our findings within 10 business days.
  6. Follow-Up: After the resolution, we welcome your feedback to ensure your satisfaction with how the complaint was handled.

Why Your Feedback Matters

Your concerns help us improve our services and enhance the overall user experience. We are dedicated to resolving issues swiftly and effectively.

Contact Us Anytime
For any further questions or assistance, don’t hesitate to reach out. We appreciate your choice of Direct2Attorney and are here to help.